Question 1

How long does a typical garage door installation take?

Accepted Answer

A standard single garage door installation takes 3-4 hours. Double doors may take 4-6 hours. We always clean up after ourselves and test everything before leaving.

Question 2

Are your technicians licensed and insured?

Accepted Answer

Yes! All our technicians are fully licensed, bonded, and insured. We maintain comprehensive liability coverage to protect both our team and your property.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, checks, and cash. We also offer flexible financing options for larger projects like new door installations.

Question 4

What causes garage door springs to break?

Accepted Answer

Garage door springs break due to wear and tear over time. Most springs are rated for 10,000 cycles (one cycle = opening and closing). Temperature fluctuations, rust, and lack of maintenance can also accelerate wear.

Question 5

Do you install smart garage door openers?

Accepted Answer

Absolutely! We install WiFi-enabled smart openers from all major brands including LiftMaster, Chamberlain, and Genie. These allow you to control your door from anywhere using your smartphone.

Question 6

How quickly can you respond to an emergency call?

Accepted Answer

We pride ourselves on our 60-minute response time guarantee throughout Morton and surrounding areas including Lake Tapps, Sumner, Auburn, and Kent. Our technicians are strategically located to ensure fast service.

Question 7

Do you offer warranties on your work?

Accepted Answer

Yes! All our installations come with a comprehensive warranty. Parts typically include manufacturer warranties ranging from 1-lifetime, and our labor is guaranteed for a full year.

Question 8

Can you repair all types of garage door openers?

Accepted Answer

Yes, our technicians are trained on all major opener brands and types including belt drive, chain drive, screw drive, and direct drive models.

Question 9

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance to keep your garage door operating smoothly and safely. Regular maintenance can extend your door's lifespan by years and prevent costly emergency repairs.

Question 10

Is it dangerous to replace garage door springs myself?

Accepted Answer

Yes, garage door springs are under extreme tension and can cause serious injury or death. We strongly recommend professional spring replacement for your safety. Our technicians have the proper tools and training.

Frequently Asked Questions

Still Have Questions?